Domů » Unified communication » Emergency communication systems
Emergency communication systems
Emergency or crisis situations require a fast and error-free emergency communication system. Atos Unify’s OpenScape Alarm Response (OScAR) is relied upon by hospitals, fire departments, industrial plants, as well as banks and hotels around the world.
OSCAR – OpenScape Alarm Response
reliability
thanks to emergency back-up operation
high
FLEXIBILITY
allows you to tailor the interface to your requirements
easy
INTEGRATION
into unified communication scenarios
OSCAR is typically used in the following situations:
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Signaling, informing and mobilizing in critical situations
Fire and rescue services, evacuation of buildings, calling for help e.g. for patients in hospitals, transmission of error messages in industry.
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Protection and accessibility in areas at risk
Night watchmen, nursing staff in psychiatric wards, staff in lonely workplaces.
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Team coordination and quick decision making
Crisis management, communication between publishers and editors, international teams.
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Providing qualified assistance
Disaster communication, the link between those in need and those providing assistance.
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Voice broadcasting
Live or predefined messages in accidents and emergencies.
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Quick accessibility in any situation
Reaching users on different phones using one number, e.g. hotlines, hotels.
OSCAR is most commonly used by
- Financial services providers, banks and savings banks
- Hotels
- Public authorities and administration
- Industry (chemical, automotive…)
- Hospitals, sanatoriums
- Fire brigades, police forces
- Accident management services and military
- Airports, public transport services
How we can help
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Proposal, consultation and design
We will analyze the current situation, your needs and possibilities, and propose the best solution.
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Implementation
We will supply, connect and set up all the necessary hardware and software. We will train users and administrators to use the system effectively.
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Support services
We will make sure that the contact center is stable, constantly available and up-to-date. We will monitor its utilization and propose steps to optimize the services provided.
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Integration services
We will connect OsCAR with other communication devices so that we 100% reflect your specific needs and requirements.
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Professional services
Supplying and managing emergency systems is not all we can do. We can advise you on how to optimize your business processes or how to use data from dispatching and trading systems to grow your business.
Download
Are you interested in more? Download the datasheet detailing the features and benefits for your business.
Why join forces with us
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Atos Unify Master Partner
We are the only certified Atos Unify Master partner. We are the ones who train other Atos Unify partners to provide top-notch service just like us. Additionally, we not only implement and train Atos Unify, but we are also directly involved in its development.
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We have 30 years of experience
During this time we have implemented dozens of recording and monitoring devices around the world. For example, we have set up the best solution for recording Fleetcore’s fuel card users’ communication with their contact center.
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We won't let you down
Our services do not end with the delivery of a communication center. We will provide you with a complete communications infrastructure and a range of related services.
Contacts
We don’t play games – we only do what we understand perfectly